Contact Us

The visitor desk answers Gaelic Museum trip questions—ticket context, access, groups, and learning visits. We aim to respond within two working days.

Contact Details

Address
14 Ulster Way, Armagh, BT61 OP56, Northern Ireland
Telephone
+353 56 901 2345
Email
support@kilmainhamtickets.shop
Office Hours
Monday to Friday, 09:00 – 17:00

Send Us a Message

Complaints and Feedback

We review complaints even-handedly and promptly. If our guidance or service misses the mark, follow the route below.

  1. Send a written complaint through the form above or to support@kilmainhamtickets.shop
  2. Add your full name, how to reach you, and a concise issue summary
  3. Note the visit date or the date the problem arose
  4. Attach booking references or prior emails if you have them
  5. Say what you want next (refund, apology, corrected information, etc.)
  6. Expect acknowledgement inside two working days
  7. A fuller reply normally lands within ten working days
  8. If the answer still falls short, you may contact the appropriate consumer body in Ireland or the UK